Customer Service Advisor

  • Farnborough
  • £24960 per annum, Benefits: Bonus scheme and excellent benefits
  • Full-Time

A new opportunity has arisen supporting US Customers in an award-winning business. You’ll be based in the company’s new offices in Farnborough, which are amazing and offer everything you could wish for throughout your day!
This role will be looking after US customers from 2pm to 10pm, Tuesday to Saturday.
When you join, you’ll have a great training programme to support you as you provide 1st class service to customers. The role would suit bright, friendly candidates with some customer service experience, possibly in retail, hospitality, or a similar environment.

What’s involved:

  • Helping customers with email, phone, and live chat queries
  • Responding to queries and comments via Facebook, Twitter, and Instagram
  • Answering general queries about the website and mobile app
  • General admin and supporting the management team as needed

What we’re looking for:

  • Ability to juggle multiple tasks
  • Strong written and verbal communication
  • Quick to learn new systems and software
  • Happy in a busy team or working independently
  • Some flexibility with working hours
  • Good knowledge of MS Office and Google Docs and Sheets

The starting salary for this role is £24,960 with regular increases as your experience grows. You’ll be working in a modern, innovative company offering 25 days holiday, your birthday off, long service awards, free hot drinks and fruit, and loads more benefits and perks. To reward your hard work and keep you motivated, there is also a performance related reward scheme which ranges from £500 to £1000!
Apply now to join this ground-breaking business that’s committed to developing amazing careers! 

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