Trainee Workshop Technician

  • Farnborough
  • £19000 - £21000 per annum, Benefits: Excellent benefits package
  • Full-Time

Due to internal promotion, an international business is offering an exciting new opportunity for a Trainee Workshop Technician to join their team. This role would suit a college leaver with a mechanical/technical qualification, or a candidate with a desire to learn a trade and looking to take their first steps into a Workshop Technician role.
Responsibilities of the Workshop Technician:

  • Maintain an efficient and safe workshop and test area environment.
  • Use the analysis of returned damaged products to diagnose potential system issues.
  • Produce technical reports for returned damaged products together with a solution for the most economic repair.
  • Offer technical support to customers via telephone and email.
  • Develop detailed knowledge of part numbers for the range.
  • React quickly to support distributors and customers when required.

As your knowledge develops, you’ll be providing more technical support in these areas:

  • Analysis of returned products leading to suggestions of system improvement.
  • Answering questions regarding how the product works and how it fits together.
  • Training customers and colleagues in specific product and system design.
  • Designing and running test programs.
  • Assisting with the production of specialist manuals.
  • Providing ‘on the ground support’ at the installation for repair as well as system analysis.
  • Modifying stock products to satisfy specific requirements.

Key skills required:

  • Some technical ability with mechanical systems and competence with hand tools.
  • Knowledge of electric motors or rotating equipment would be ideal.
  • Good mathematical knowledge – able to use very simple equations and conversion of units of measure.
  • Attention to detail.
  • Methodical and logical approach to work.
  • Ability to communicate effectively at all levels.
  • Good telephone skills when communicating with customers.

This is a fabulous opportunity to build a career in a friendly business where everyone works together to achieve common targets and goals!
The business offers a smart, professional working environment and excellent benefits including 24 days holiday plus BH, free onsite parking, enhanced pension, employee bonus scheme, employee health checks, 4 x Life Cover, long service and loyalty incentives, Christmas shutdown, and company social events.

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