Sales Support Specialist

  • Portsmouth
  • £25000 - £28000 per annum, Benefits: Plus bonus of around 10%
  • Full-Time

Are you passionate about creating exceptional customer experiences? Do you thrive in a dynamic, fast-paced sales environment? If so, and you live within 12 miles of Portsmouth and drive, we have the perfect opportunity for you!
Our client is known for their commitment to quality, innovation, and customer satisfaction. You will be joining a small team who are dedicated, positive, passionate and enthusiastic about building lasting relationships with clients.
Key Responsibilities:

  • Point of contact for customers, addressing inquiries, concerns, and requests promptly and professionally.
  • Coordinate with internal teams to ensure timely project updates and seamless communication with clients.
  • Qualify and process incoming enquires, providing technical support for the brand
  • Convert enquiries into a sales order and seek bigger opportunities to pass to external sales teams
  • Prospecting new leads through multiple platforms
  • Visit clients and customers alongside the sales team
  • Receive and process customer orders
  • Provide quotes
  • Back-order management
  • Work with fulfilment on work order scheduling
  • Ensure the database is up to date and correct
  • Add returns on when required and correct price updates
  • Be a brand ambassador. This could involve gathering and analysing customer feedback to drive continuous improvement 

Qualifications

  • Either experienced or a Graduate. Knowledge/degree in construction,business or engineering desireable
  • Interested in working within a sales/technical career
  • High Energy and engagement
  • Organised and presentable
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • IT savvy with CRM software skills.

 
This is a full-time office based role. If you love the idea of working in a proactive team and love a buzzy sales environment with ‘upselling’ as well as the administration, please submit your CV.

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