A fantastic opportunity for an experienced Customer Service Manager/Account Manager/Recruitment Consultant with strong relationship building skills has become available in this exciting fast moving and successful business. No sales targets and no cold calling. Purely building and maintaining long term relationships with customers.

Tasks involved:

  • Operating as the main point of contact for a portfolio of assigned clients.
  • Building and maintaining strong, collaborative relationships with customers
  • Working with internal teams to deliver excellent customer service and drive efficiency; adapting services and products to meet the customer’s specific needs
  • Identifying opportunities to grow business with existing customers,
  • Taking ownership of customer issues and working swiftly to resolve them to the satisfaction of the customer wherever possible
  • Using data, analytics and forecasting to drive profitability and manage stock holding
  • Proactively contact customers to make them aware of new & upcoming product releases to increase sales
  • Negotiating with customers including pricing.

Requirements:

  • Confident and positive communicator – Verbal and Written
  • Work well under pressure and resilient
  • Strong team player
  • Ideally have managed one or two members of staff

Data Protection Statement

The information that you provide with your application for this position will be used by Venus Recruitment to provide you work-finding services. In providing this service to you, you consent to your personal data being included on a computerised database for up to three years and consent to us transferring your personal details to our clients. Please refer to our website for our full Privacy Notice.

Job Reference: ALW00261

Salary: Negotiable

Salary per: Annum

Job Duration:

Job Start Date:

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